WHAT IS A PREORDER?
A preorder is an order that is sold to you before the item is available. It's also a good way to secure your item and get it before they are sold out. This also helps us determine how many items we should make or bring to our online store.
WHEN DO I GET CHARGED?
Payment is charged immediately at checkout not when the item ships
WHEN WILL I GET MY PREORDERS?
The date listed on the Pre-order item is an APPROXIMATION of the available date. This date may be pushed back in case fabrics or items do not arrive on time. The estimated time on each preorder does not include shipping and handling time. Please expect to wait 3-7 days to receive your pre-order item from the "Available for purchase date on our website."
WILL MY PREORDER SHIP WITH MY OTHER NON-PREORDER ITEMS?
If pre-order items are combined with non-preorder items at checkout you will receive all items in the same package.
If you would like your non-preorder items to be sent to you sooner please place two different orders so that it doesn't get combined with the pre-order package.
PRICE INCREASE AFTER PRE-ORDER
Preordered items will have a special discount. Once preorders are over, the regular price will increase.
WHAT IS THE CANCELLATION POLICY FOR PREORDERS?
Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to method of payment, please do so within 48 hours of purchase. Preorders are eligible for cancellation. Subsequently, preorder cancellation is not permitted; therefore, it is important to confirm your commitment prior to purchase. If you're uncertain of your ability to wait, we suggest purchasing once our preorder period has concluded and the product is available for purchase on our website.
HAVE ANY QUESTIONS?
Email us at firstname.lastname@example.org